About Learning Link

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Vision

A future where every person has the support, skills, and opportunities to learn, grow, and move forward with confidence.

Mission

We develop programs that help people build essential skills for life, learning, and work. By connecting services, supporting practitioners, and strengthening community partnerships, we help create clearer pathways to opportunity so people can achieve their goals and reach their full potential.

Building essential skills for work and life.

Designing responsive and relevant programs.

Creating clearer pathways to opportunities.

Learning Link (formerly Literacy Link Niagara) was founded in 1992. We work to strengthen and evolve the learning ecosystem by connecting partners, aligning services, and designing responsive programs that meet the needs of both youth and adult learners.

In addition to supporting a network of free skill development programs, we play an active role in shaping and delivering experiences that support access and build community.

Learn more about our services →

Support Our Mission

We are a registered charity. Please support our work if you’re able!
Registered Name: LITERACY LINK NIAGARA INC.
Charity No. 134236553RR0001


Staff & Leadership

Rachel Crane, Executive Director

Rachel is a creative, action-oriented leader with a master’s degree in leadership and two decades of experience in education and community development. At Learning Link, she works to strengthen the local learning ecosystem—aligning efforts to design and deliver programs that help people build skills, confidence, and a sense of belonging.

She has taught, launched programs, and supported learners of all ages in reaching their potential via various roles at Workforce Collective, Niagara College, Brock University, and on several boards and committees. As an independent facilitator and consultant, Rachel has guided 30+ organizations and teams through leadership development, skill-building, and change processes, always with a people-first, strengths-based approach.

When not at work, Rachel can be found active outdoors, discovering new places, with her nose in a book, and/or spending time with the family and friends who keep her grounded and inspired.

Visit Rachel’s LinkedIn page to connect and learn more about her.


Samantha Prong, Administrative & Operations Coordinator

Samantha Prong

Samantha supports Learning Link across administration, event planning, and communications, helping with the many moving parts that keep things running smoothly. She enjoys both the behind-the-scenes coordination and the outward-facing work that helps connect programs, people, and community initiatives.

She is currently pursuing her MBA at Brock University with a specialization in accounting. Through her studies, she has developed a strong appreciation for the financial and operational side of community-focused work, including planning, resource management, and the systems that support thoughtful decision-making and long-term sustainability.

Samantha values work that is collaborative, well-structured, and grounded in purpose. She is especially drawn to nonprofit and community-based work, and finds it meaningful to contribute in ways that have a tangible impact on the people and communities being served.

Outside of work, Samantha enjoys going to the gym, reading, and spending time outdoors. She values time with family and friends, and appreciates the balance that comes from staying active while also making time to slow down and connect with the people closest to her.

Visit Samantha’s LinkedIn page to connect and learn more about her.


Board of Directors

Lena Miele, Chair
Kailey Corbi, Treasurer
Alyssa Fast
Caroline Chabert Delio
Erica Grossi
Liz Hay


Don’t live in Niagara?

Skills, education and training programs for adults are available across Ontario and online.
Visit www.learningnetworks.ca to learn more.


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