National Occupation Code (NOC): 0632

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.

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Job Duties for Accommodation service managers

• develop, implement and evaluate policies and procedures for the operation of the department or establishment
• prepare budgets and monitor revenues and expenses
• participate in the development of pricing and promotional strategies
• negotiate with suppliers for the provision of materials and supplies
• negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
• recruit and supervise staff, oversee training and set work schedules
• resolve customer complaints

Working Conditions for Accommodation service managers

Alternate Job Titles

• Front Desk Duty Manager
• Hotel Front Desk Manager
• Front Office Manager
• Night Audit Manager
• Hotel General Manager
• Manager, Hotel
• Guest Service Manager
• Assistant Front Desk Manager
• Hotel Front Office Manager
• Hotel Guest Services Manager
• General Manager- Hotels
• Guest Service Manager
• Guest Services Manager
• Night Manager
• Night Audit Manager
• Guest Service Manager - Hotel